Bechtel Jacobs - Lesson Learned Program


	Bechtel Jacobs Company LLC Lessons Learned Program

PURPOSE

The Bechtel Jacobs Company Lessons Learned Program provides a mechanism for the communication of lessons learned information to potential users, both at the Bechtel Jacobs Company facilities and throughout the DOE complex. Sources of these lessons include incidents at the East Tennessee Technology Park, (ETTP), Y-12 Project, ORNL Project, Portsmouth Project, Paducah Project, and, other sites throughout the U.S. Department of Energy (DOE) complex, and from the public sector. The program is designed to help prevent recurrences of negative experiences, highlight good practices, and spotlight innovative ways to solve problems or perform work safely, efficiently and cost effectively.

SCOPE

The Lessons Learned Program applies to all Bechtel Jacobs Company organizations, and should be utilized by subcontractors performing work for Bechtel Jacobs Company. The Performance/Quality Assurance organization is responsible for the overall administration of the program. This program includes two basic processes. The first is a development process, which includes identification, documentation, validation, and dissemination of lessons learned information. The second is a utilization and incorporation process that includes identification of applicable lessons learned, distribution to appropriate personnel, identification of actions that are taken as a result of the lesson learned, and follow-up to ensure that appropriate actions were taken.

PROGRAM GOALS AND OBJECTIVES

Following are the Bechtel Jacobs Company Lessons Learned Program’s goals and objectives:

To create a fully implemented, effective Lessons Learned Program which successfully incorporates identification, documentation, validation, dissemination, and provides continuity between the concept and the procedures.
To facilitate a process whereby all Bechtel Jacobs Company workers and subcontractors understand, utilize, and incorporate the concepts of the Lessons Learned Program into daily tasks, including identification, distribution to personnel, identification of resulting actions to be taken, and follow-up to ensure the appropriateness and thoroughness of the action(s).
Foster employee involvement by developing a method for simplifying dissemination and application of lessons learned. This includes a "bottom-up" communication system from line workers to management in which Bechtel Jacobs Company work groups and subcontractors initiate potential lessons. This also includes a "top-down" communication system from the Lessons Learned Program Manager to management to line workers.
Effectively establish and maintain two-way flow of lessons learned communication among all Bechtel Jacobs Company stakeholders.
Utilize and contribute to the complex-wide DOE Lessons Learned Program.

To submit a Lessons Learned for review, please visit the
Bechtel Jacobs Company LLC
LESSONS LEARNED - INPUT FORM.

To access Lessons Learned information (for searching), please visit DOE Headquarters' Lessons Learned Web site .

For more information please contact Joanne E. Schutt at 865-574-7087 or e-mail s6u@bjcllc.org

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